About Lea Boustani
2020 - 2020
· Digitized the department’s internal customer library for over 5,000 clients, increasing accuracy and efficiency. · Developed concrete solutions based on customer feedback to improve client retention and address customer’s needs and pain points.
2019 - 2020
Strategic consulting project alongside 7 team members from different nationalities, using the Design Thinking methodology, to analyze, and select areas of innovation that could be a source of business opportunities and in which new disruptive initiatives can be implemented.
2018 - 2018
· Conducted high-level market and company research and benchmarked Deloitte Middle East’s activities against Deloitte Global and large competitors’ best practices. · Developed a company culture initiative that could raise Diversity and Inclusion practices by 45%.
2018 - 2018
Ernst & Young
· Performed high-level financial analysis on client numbers and created respective tables and charts to present analysis and information clearly, showcasing risks and gains of IPO implementations. · Received acknowledgment by department Manager for exhibiting a strong work ethic and for performing efficiently in a fast-paced, high-stress work environment.